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According to online outage tracker DownDetector, more than 3,200 TikTok fans have logged issues with the video-sharing app since 1pm UK time (8am ET).
Reports on DownDetector suggest the issue is somehow linked to usernames, with some people writing that usernames don’t appear on the app at all.
Others have suggested they can’t load any videos. It appears the issue is linked to a recent software update.
“It’s saying I need to change my username. I also can’t see Everyone’s else’s usernames. I can’t watch any videos and its telling me I have connection problems.”
We’ve asked the company, which is owned by Chinese firm ByteDance, for comment and will update this story with any response.
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TikTok, United Kingdom, Europe
World news – GB – TikTok down – app ‘not working’ for thousands of users in mystery outage