Zoom held its annual Zoomtopia conference this week. It’s difficult to overstate how much has changed for the video conferencing provider since last year’s event: As of Zoom’s fiscal Q2 2021 (ended July 31, 2020), revenues jumped 355% year over year (YoY) and its base of customers with over 10 employees surged 458% YoY.
Zoom is doubling down on addressing the need for workplace safety tools.
Business Insider Intelligence
At the same time, Zoom faces more competition in the video conferencing space than ever before. Microsoft and Google have attempted to capitalize on the pandemic-induced surge in demand for video conferencing by further integrating their services within their market-dominant enterprise productivity suites. The tech giants have also seemingly allocated more internal resources to video conferencing, which has enabled them to quickly match any proprietary features offered by competitors. Zoom’s gallery view, for instance, almost certainly inspired Microsoft’s grid view and Google’s tiled view.
Zoom Video Communications, Videotelephony, Web conferencing
World news – GB – How Zoom’s new features will impact its positioning in the video conferencing landscape