Due to low stocks of PS5 and the health context Micromania sends emails to customers who have pre-ordered the console. Some customers learn that they will be able to remove the console as soon as 19 November while others will have to wait for the second wave. The brand also advises to prepay the device, even if this does not guarantee a priori faster availability.

Micromania-Zing reveals on Twitter that it is starting to send emails to customers who have pre-ordered the Playstation 5. “We sent emails to customers who booked the PS5. Our stores are calling customers eligible for withdrawal on 19/11 to offer prepayment for their future console. This prepayment is not, never, an obligation", explains the sign.

Before adding that prepayment "is simply recommended for organizational reasons. It allows you to anticipate the flow that will be present in our stores on 19/11 in the health context we all experience. Never, it does not condition the availability of your console when it is released “.

Or, according to internet users, it seems that this is not the only information that Micromania slips in his emails. In some emails, we learn that the console will be available on D-day. Like in this one : “Hello XXXX, You have reserved a PLAYSTATION 5, reservation in our Micronania-Zing store in XXXX. We are happy to confirm its availability on 19 November 2020 ! You will be contacted in the next few days by the Micromania-Zing store in XXXX in order to agree together on the withdrawal terms ”.

Other emails, on the other hand, seem to indicate that the console will not be available on D-Day. As in this example shared by several clients : “Hello XXXX, You have reserved a PLAYSTATION 5, reservation in our Micronania-Zing store in XXXX ”. We will keep you informed in the coming weeks of the availability of your console, according to replenishment conditions. Thank you for your understanding and your loyalty ”.

Sony recognized "fluidity" issues when pre-ordering PS5s, quickly causing stockouts. The manufacturer nevertheless promises to address the situation quickly and return to normal by the end of the year.

On his side, Micromania must deal with the health context, and has no choice but to take measures to avoid queues in its stores in a context of high demand and insufficient stocks.

[INFO PS5] We sent emails to customers who booked the PS5. Our stores are calling customers eligible for withdrawal on 19/11 to offer prepayment for their future console. This prepayment is not, never, an obligation. 1/2

It is simply recommended for organizational reasons. It allows you to anticipate the flow that will be present in our stores on 19/11 in the health context we all experience. Never, it does not affect the availability of your console when it is released. 2/2

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Source: https://www.phonandroid.com/ps5-micromania-envoie-de-bonnes-et-mauvaises-nouvelles-sur-la-date-de-livraison-a-ses-clients.html

Micromania-Zing, Video game console, Sony PlayStation, Sony Corporation

World news – FR – PS5 : Micromania sends good and bad news on delivery date to its customers

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